Email Disclaimer

This notice applies to every email, and every attachment, sent from a Simplict (Pty) Ltd ("Simplict") email address or system. By reading, using or relying on an email from Simplict, you accept the terms below.

1. Confidentiality

Emails from Simplict may contain confidential, privileged or proprietary information. They are meant only for the person or organisation they are addressed to. If you are not the intended recipient, you may not read, copy, forward, disclose or use the email or any part of it, and you may not act on it.

2. Received in error

If you received an email from us by mistake, please:

• Tell the sender straight away by replying to the email, or contact us at [email protected] or +27 21 201 6824.
• Delete the email and any attachments from your system, including any copies.

Receiving an email in error does not waive any confidentiality or privilege attached to it.

3. No binding agreement

Under the Electronic Communications and Transactions Act 25 of 2002, no email from Simplict creates a binding agreement, offer, order or commitment unless it is expressly confirmed in writing by an authorised Simplict signatory. Quotes, proposals and pricing sent by email are subject to Simplict's standard terms and conditions and to final written confirmation.

4. Personal views

Any views or opinions in an email are the sender's own. They do not necessarily represent Simplict's views unless the email says so.

5. Banking details and fraud warning

Simplict will never change its banking details by email alone. If you receive an email that appears to come from us and asks you to change banking details or pay into a different account, do not make the payment. Phone us first on +27 21 201 6824, using a number you already have rather than one in the email, to confirm. Simplict is not responsible for any loss caused by a payment made to an account that you have not verified with us directly.

6. Viruses and security

Simplict takes reasonable steps to keep its emails free of viruses and other harmful code. However, email cannot be guaranteed to be secure or error-free: messages can be intercepted, altered, lost, delayed or infected. Please scan all emails and attachments before opening them. Simplict accepts no liability for any loss or damage caused by viruses, interception, alteration or delay.

7. Monitoring

As allowed by law, including the Regulation of Interception of Communications and Provision of Communication-Related Information Act 70 of 2002, Simplict may monitor, record and store emails sent to and from its systems. This is for business purposes such as security, compliance and quality control.

8. Personal information

Simplict processes personal information in line with the Protection of Personal Information Act 4 of 2013 ("POPIA"). For details on how we collect, use and protect personal information, see our Privacy Policy and POPIA Compliance Policy, or contact our Information Officer at [email protected].

9. Limitation of liability

As far as the law allows, Simplict, its directors and employees are not liable for any direct, indirect or consequential loss or damage arising from the use of, or reliance on, any email or its contents.

10. Governing law

This notice is governed by the laws of the Republic of South Africa.

11. Company information